Refund and Cancellation Policy

Refund and Cancellation Policy for Caffista Coffee Ground Coffee Packs

Thank you for choosing Caffista Coffee! We strive to provide you with the finest quality ground coffee packs. In the event that you need to cancel your order or request a refund, please review our policy below:

  1. Returns and Refunds:

We accept returns for unopened packages of ground coffee.
If the package has been opened, we may consider providing a return on a case-by-case basis. Please contact us directly to discuss your situation.
To initiate a return, please contact us through phone at [Your Phone Number].
We reserve the right to refuse returns or refunds if the coffee pack has been opened and consumed.

  1. Shipping Fees:

If your order has already been shipped, and you request a cancellation, we will charge the applicable shipping fees.

  1. Damaged Packages:

If your package arrives damaged during shipping, we will issue a full refund.
To qualify for a refund for damaged packages, please provide us with photographic evidence of the damage within [time frame].

  1. Contact Us:

If you have any questions or concerns about our refund and cancellation policy, please contact us through phone at [Your Phone Number].
Note: This policy is subject to change without prior notice. Please review this policy regularly for any updates.

Shopping Cart